Royal Panda Casino is a popular online gaming platform that offers an extensive collection of casino games, sports betting options, and other entertainment features to its users worldwide. Established in 2013 by Microgaming operator Empower Interactive Ltd., the casino has gained a reputation for providing a unique experience with a blend of fun and responsible play.
History and Background
The story behind Royal Panda’s creation begins when two entrepreneurs from Denmark had an idea to establish register now an online gaming platform that combined entertainment with social aspects. After months of planning, they decided on a panda theme as the identity of their venture and set up shop in Malta, taking advantage of its favorable regulatory environment for online operators.
In 2014, Royal Panda underwent significant changes when Microgaming operator Empower Interactive Ltd took over as its new owner. This transition allowed for major updates to the platform’s design, infrastructure, and operational management practices, enhancing player experience and providing more comprehensive features and services.
Features and Games
Royal Panda Casino offers an enormous collection of games with a wide variety covering classic slots, video slots, progressive jackpot slots, table games, poker, blackjack, roulette, and live dealer options. Titles are provided by leading software developers such as NetEnt, NextGen Gaming, WMS, EGT Interactive, Barcrest Games, IsoftBet, 1x2Gaming, Amaya, Microgaming, RabCat (Rabid), Blueprint Gaming, Evolution Gaming, Leander Games, and QuickSpin.
Some popular games include:
- Online slot machines: Ariana, Hot as Hades, Thunderstruck II, Mega Joker, Starmania
- Progressive slots: Jackpot 6000, Wheel of Fortune on Tour, The Dark Knight Rises (DC Comics)
- Classic table games: European Roulette, Baccarat Gold Series, Punto Banco Gold Series, Blackjack Classic
Deposit and Withdrawal Options
Royal Panda Casino accepts numerous payment methods for depositing funds into players’ accounts. Some accepted options include:
- Visa
- MasterCard
- Maestro
- Neteller
- Skrill
- Paysafecard
- Bank Transfer (eWire)
- iDeal
- Euteller
For withdrawal purposes, most of the payment methods available for depositing funds can be used. Players need to consider any potential fees associated with their preferred method and comply with the required documentation verification procedures.
Responsible Gaming Features
Recognizing that some players may develop problematic gaming habits, Royal Panda has incorporated various responsible features designed to help users identify when they might be at risk of developing an addiction or experiencing problems due to over-gambling. Some key tools include:
- Self-assessment questionnaire
- Reality check and time management controls
- Deposit limits
- Wagering limits (daily/weekly/monthly)
- Reality Check pop-ups during play
Players who think they may be experiencing issues can use these features or reach out directly to the casino’s support team for guidance on responsible gaming practices.
Security and Fairness
To ensure the integrity of its platform, Royal Panda Casino has implemented various measures to guarantee user data protection. This includes:
- Secure servers using SSL/TLS encryption
- Regular auditing by external auditors (e.g., EIC)
- Independent review of games’ random number generators
Additionally, Microgaming’s software and service partners like Evolution Gaming utilize rigorous testing processes prior to deployment on the platform.
Customer Support
Players can access Royal Panda Casino through multiple channels:
- Online chat: Live assistance available in English (24/7) covering general queries and urgent issues.
- Telephone support: Phone lines are open from 10am until midnight CET, Monday-Friday for customer inquiries and problem resolution.
- Email contact form: Players can submit their questions or concerns via a dedicated email service which will be addressed by the support team.
Licensing and Compliance
Royal Panda Casino operates under Malta Gaming Authority (MGA) license #C41918 issued on October 1, 2014. The casino is subject to strict regulations from this regulatory body in terms of player protection, game fairness, responsible gaming practices, as well as data protection protocols.
While Royal Panda’s operator maintains its registered business office within the jurisdiction of Malta and complies with relevant MGA guidelines regarding online casino operations, players must verify that they are accessing content and participating from jurisdictions where their activities do not contravene applicable laws.